Skip to Content (Press Enter)

Recent articles

Woman talks to a telemedicine doctor

What will drive consumer experience in 2023

Happy Customers, Healthier Communities The members and communities we serve are the core of everything we do at Arkansas Blue Cross and Blue Shield. We continually look at our members’ healthcare journeys, what we call their “consumer experience.” Providing good customer service goes far beyond just being courteous. The consumer experience...

What is the role of data in employee health?

  [caption id="attachment_1633" align="aligncenter" width="799"] Business success - An inclusive team composition[/caption] While many businesses are more aware that work-related stress can and must be managed,  burnout remains an epidemic in the workplace. According to the World Health Organization's definition of "burnout," this problem is an "occupational phenomenon." Burnout, combined...